Add-ons

Add-ons for ISPs that are growing.

Not every ISP needs these. The ones running fairs, walk-in centres or training programmes do. SentraNet Core and its modules are what every ISP needs to operate; add-ons are what some ISPs buy to grow.

Growth Campaigns, Service Centre Queue and Technician Academy are packaged from tools Sentradesk built and runs for other sectors, configured for ISPs.

Growth Campaigns

Know which area, shop or fair brings in new subscribers.

Put a QR code on leaflets, partner-shop stickers and fair stands, and see which area or partner each new sign-up came from. At ISP fairs and promotions, run scan-and-win instant rewards that lock a defined reward to the scan, so prospects know what they have earned before they finish reading the screen.

  • Trackable QR codes and short links per leaflet, shop or stand, with city-level scan reporting and CSV export
  • Sign-ups attributed to the area or partner that drove them
  • Scan-and-win rewards at fairs and promotions, with single-use codes, duplicate attempts blocked and reward reconciliation

Campaign sources

live
Partner-shop stickersscans to sign-upstracked
Fair standscan-and-win rewardclaimed once
Area leafletsby areareporting
Repeat claimsame codeblocked
Service Centre Queue

Turn a crowded service centre into a managed queue.

Subscribers verify with a one-time code, take a printed token and are called to a counter. Large ISPs get one console across every walk-in service centre and fair counter, with feedback captured the moment service ends.

  • Token kiosks with OTP-verified visitors and printed tokens
  • Counter calling, recall and transfer, with wait and service times recorded automatically
  • Feedback at the counter, reported per centre in one central console

Service centre — live

live
New connectioncounter callingnow serving
Billing querytoken printedwaiting
Router swapOTP verifiednext
Feedbackrated at countercomplete
Technician Academy

Train and certify the engineers who run your network.

Online and offline training, exams and certification for ISP engineers and field technicians — OLT setup, fibre splicing, field safety — plus onboarding for new staff. One course can be taught online, in a classroom or both.

  • Courses with video, PDF, quizzes and practical assignments, run online, offline or hybrid
  • Exams and evaluator-reviewed certification with shareable certificates
  • Staff onboarding paths with progress tracked per technician

Technician cohort

hybrid
OLT setupquiz submittedpassed
Fibre splicingpractical assessmentcertified
Field safetyevaluator slotpending
New-staff onboardingin progresson track
Let's talk

Run your ISP on one platform.

We will walk SentraNet through your own network — your plans, your NAS estate, your OLT vendors — so you can judge it on the operation you actually run.