Back Office
Accounting, HR, payroll and inventory for the ISP itself. Subscriber revenue, staff salaries and ONU stock on one chart of accounts, so month-end is a report, not a reconciliation.
Month-end close
liveThe ISP's own books, on the same record.
Most ISPs bill in one system and keep their accounts, staff and stock in others. Back Office removes that gap: what billing collects, payroll spends and the store holds all land on one ledger.
Accounting and general ledger
Subscriber invoices, wallet top-ups and gateway settlements post to the ledger as they happen. Nobody retypes a billing export into the books at month end.
HR for NOC and field staff
Employee records, contracts, leave and attendance for network operations, support and field teams, kept next to the ledger their pay posts into.
Payroll runs
Salary runs with allowances and deductions, approved and posted to the right department automatically, so staff cost sits against the same chart of accounts as revenue.
Inventory for ISP equipment
ONUs, routers, patch cords and fibre stock tracked by store and serial number, with reorder levels and issue to field technicians.
Reports you can trust
Because billing and back office share one data model, a report is a query, not an export and a merge. Drill from a summary figure to the source document.
Permissions per role, audited
Role-based access with a full audit trail on every document and status change. Who changed what, when, and from where.
Subscriber revenue and staff costs, side by side.
Back Office is a module of SentraNet, not a separate ERP. It reads the same subscriber, partner and payment records that billing uses, so revenue is never re-entered and month-end is a report.
- Billing, wallet and gateway entries post to the ledger automatically
- Partner and reseller commissions reconcile against the same accounts
- Payroll and stock movements post to the departments that incur them
Posting sources
Self-hosted, or run by us.
Back Office deploys with the rest of SentraNet. Run it on your own servers if your data policy requires it, or in the cloud when it does not. It is a deployment choice, not a different product.
- No feature gating between self-hosted and cloud
- Standard database backups you can restore yourself
- CSV export on every list view
Deployment
The details engineers ask about.
No asterisks. If something depends on your hardware or your regulator, it says so.
- Scope
- Accounting and general ledger, HR, payroll and inventory for the ISP's own operation.
- Data model
- Shares the SentraNet database and ledger with subscriber billing — no sync jobs or export steps.
- Deployment
- Self-hosted on your own servers, private cloud, or fully managed by Sentradesk.
- Access control
- Role-based permissions with a full audit trail on document and status changes.
- Reporting
- Built-in financial and stock reports, and CSV export on every list view.
- Integrations
- REST APIs; connectors for banking and other systems scoped per engagement.
- Backup & recovery
- Standard database dump and restore, scheduled to storage you control.
Run your ISP on one platform.
We will walk SentraNet through your own network — your plans, your NAS estate, your OLT vendors — so you can judge it on the operation you actually run.