SentraNet by Sentradesk

The backbone of seamless ISP operation.

Subscriber billing, RADIUS, OLT/ONU management, payments and regulatory compliance in one platform — running today for ISPs with 150,000+ subscribers between them.

โ— 150K+ subscribers across 2 ISPs
โ— 16 OLT vendor drivers
โ— Full RFC RADIUS server
0Subscribers on SentraNet (approx.)
0ISPs — one live, one in implementation
0OLT vendor drivers
0RADIUS RFCs implemented in full
The problem

ISPs run on a patchwork of tools that do not talk to each other.

A typical ISP runs a billing system, a separate RADIUS box, a spreadsheet of OLT logins, a payment gateway someone integrated once, a ticketing tool and a regulator demanding flow logs. None of them share a record. Every month, someone reconciles by hand.

Billing and the network disagree

A subscriber is paid up in one system and disconnected in another. Support finds out from the customer.

Compliance is bolted on last

Regulators ask for session logs tied to a real subscriber. Most ISPs cannot answer without a week of exports.

Growth means more tools, not fewer

Every new service — hotspots, resellers, field teams — adds another login, another database, another reconciliation.

SentraNet Core

One platform. One subscriber record. One source of truth.

SentraNet Core runs the ISP: subscriber lifecycle and billing, a full RFC RADIUS/AAA server, OLT/ONU management across 16 vendors, bKash, Nagad, Stripe and PayPal payments, a customer self-care portal and partner/reseller management. Everything else is a module on the same data.

  • Subscriber billing — lifecycle, invoicing, wallets, grace periods, promo codes
  • RADIUS/AAA — RFC 2865, 2866 and 5176 in full, live CoA, failover
  • OLT/ONU — 16 vendor drivers, auto-discovery, optical monitoring
  • Payments — bKash, Nagad, Stripe and PayPal, reconciled automatically
  • Portals — self-care for subscribers, partner portal for resellers
Explore SentraNet Core

Network health

live
OLT estateONUs discovered · optical nominalonline
RADIUS primaryCoA readyonline
RADIUS secondarystandbysynced
Payment gatewayspayments reconciledok
Modules

Everything an ISP needs to operate, as parts of one platform.

Core is what every ISP runs. Each module adds a function ISPs usually buy separately — on the same subscriber record, with no integration project.

Core

SentraNet Core

Subscriber billing, RADIUS/AAA, OLT/ONU management, payments, self-care portal and partner/reseller management.

  • Full RFC RADIUS server (2865/2866/5176)
  • 16 OLT vendor drivers + CLI over SSH
  • bKash, Nagad, Stripe and PayPal payments built in
Learn more
Module

Compliance & Logging

NetFlow/IPFIX logging with every session attributed to a subscriber, and BTRC / lawful data-retention reports generated on demand.

  • NetFlow / IPFIX ingestion at carrier scale
  • Session-to-subscriber attribution
  • Regulator-ready retention reports
Learn more
Module

Hotspot & Vouchers

Generate, sell and activate MikroTik hotspot vouchers from the same billing system that runs your fibre subscribers.

  • Direct MikroTik RouterOS API
  • Voucher batches, sale and activation lifecycle
  • Multi-site with P&L per site
Learn more
Module

Back Office

Accounting, HR, payroll and inventory for the ISP itself — subscriber revenue and staff costs on one chart of accounts.

  • Accounting and general ledger
  • HR and payroll for NOC and field staff
  • Inventory for ONUs, routers and fibre stock
Learn more
Module

Support Desk

Inbound subscriber support with IVR and queues, plus outbound campaigns for renewals, outages and collections.

  • Inbound ACD, IVR and skills routing
  • Outbound renewal and outage campaigns
  • Recording, monitor and supervisor console
Learn more
Module

Field Ops

Track field technicians and vehicles, approve fuel, schedule maintenance and tie every truck roll to a subscriber ticket.

  • Live GPS for technicians and vehicles
  • Fuel approval with fraud flagging
  • Maintenance schedule and fleet costs
Learn more
In production

Running for 2 ISPs, 150,000+ subscribers.

SentraNet runs the billing, RADIUS and network management for one ISP with 95,000+ subscribers, and a second ISP with 55,000+ subscribers is now in implementation. Both are in Bangladesh, where the OLT mix, mobile-money payments and regulatory logging requirements are among the hardest an ISP platform has to meet.

Built to support ISPs globally
Multi-currencyMulti-languageSelf-hostedCloud

Deployments

2 ISPs
ISP 1Live
95,000+ subscribers
BillingRADIUSOLT/ONUPayments
ISP 2Implementation under way
55,000+ subscribers
Combined150,000+
Technology

Built for the hard parts of running a network.

Full RFC RADIUS server

RFC 2865, 2866 and 5176 implemented in a purpose-written async server, with live CoA, failover and RadSec. Not a wrapper around FreeRADIUS.

16 OLT vendor drivers

HTTP drivers for 16 OLT vendors plus CLI over SSH, auto-discovery of ONUs, optical monitoring and ONT failure prediction.

Payment gateways

bKash, Nagad, Stripe and PayPal integrated behind one paybill router with asynchronous reconciliation and gateway-failure alerts.

Carrier-grade NetFlow/IPFIX

Flow logging at carrier scale with columnar storage, every session attributed to a subscriber, retention reports for regulators (e.g. BTRC).

AI anomaly detection and predictive maintenance

Automated detectors across billing, RADIUS and network health; churn and ONT-failure prediction. Optional, can be switched off.

Self-hosted or hybrid

RADIUS and OLT polling close to the NAS estate; portals in the cloud if preferred. Role-based access, full audit trail.

Pricing model

Priced per active subscriber, per month.

SentraNet is priced per active subscriber per month, volume-tiered, so the cost scales with your network rather than with a project plan. Modules are added to the same per-subscriber rate. Implementation and migration are scoped separately.

What is included: SentraNet Core, hosting guidance, updates and support. What is added per module: Compliance & Logging, Hotspot & Vouchers, Back Office, Support Desk, Field Ops. Talk to us for a quote based on your subscriber count and the modules you need.

Talk to us about pricing
Add-ons

Optional add-ons for ISPs that are growing.

Not every ISP needs these. The ones running fairs, walk-in centres or training programmes do.

Growth Campaigns

QR codes on leaflets, partner-shop stickers and fair stands. See which area or partner brings new sign-ups, and run scan-and-win rewards at ISP fairs and promotions.

Learn more

Service Centre Queue

Token kiosks, queue management and feedback for walk-in service centres and fair counters at large ISPs.

Learn more

Technician Academy

Online and offline training, exams and certification for ISP engineers and field technicians — OLT setup, fibre splicing, field safety — plus staff onboarding.

Learn more
Let's talk

Run your ISP on one platform.

We will walk SentraNet through your own network — your plans, your NAS estate, your OLT vendors — so you can judge it on the operation you actually run.